Stop guessing at your website's problems. Know your website works.

Evidence-based information architecture and taxonomy consulting.

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Information Architecture

"Users can't find stuff on our website!" is a common refrain with a broken IA. Information architecture organizes content according to user expectations. It plans the site with site maps, taxonomy, navigation, and wireframes.

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"Our search doesn't work. And we can't find stuff!" Taxonomy and metadata help categorize information to improve search, enable automated content, and to help internal authors find content. Taxonomy is a must on large sites where a physical page structure isn't flexible enough.

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User Research & User Testing

"Our internal teams all want a piece of the website. Our site structure reflects our org chart!" Research allows you to make "data-driven" or "evidence-based" decisions and take the website away from interdepartmental warfare.

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Theresa Putkey

About Theresa Putkey

My focus is on user needs in content management systems (websites, intranets, and other CMS projects), digital asset management systems, and digital libraries. Part of making a CMS “work” is an appropriate information structure and taxonomy.

Leveraging over 10 years of experience in information architecture and over 15 years in the technology industry, I bring strong expertise to each customer. My tenure and experience in the field, coupled with my Masters degree in Information Science, provide a powerful approach to helping your organization achieve success.

The Go-To Person

"Theresa’s talent and passion for her work is inspiring. She is my go to person for information architecture, taxonomy and user experience."

- Jeremy Syme, Bluetooth Special Interest Group

Simplifying the Complex

"Theresa is one of the rare people with a talent for identifying incredibly complex patterns and concepts and communicating them in clear, simple, and actionable language."

- Kathy Wagner, Content Strategy Inc.

Thorough & Patient

"Theresa is a personable, patient, thorough communicator. I enjoyed working with her and the effort had a successful outcome."

- Richard Israel, Committee for Children

Contact Me

tputkey at keypointe dot ca
604 - 563 - 6317