Want to get started on improving your website, but don’t know where to start? Here are 9 Actionable Steps to Improve Your Website’s Usability.

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Theresa’s talent and passion for her work is inspiring. She is my go to person for information architecture, taxonomy and user experience.
Jeremy Syme, Bluetooth Special Interest Group
Theresa is one of the rare people with a talent for identifying incredibly complex patterns and concepts and communicating them in clear, simple, and actionable language.
Kathy Wagner, Content Strategy Inc.
Theresa is a personable, patient, thorough communicator. I enjoyed working with her and the effort had a successful outcome.
Richard Israel, Committee for Children

Recent Blog Articles

Guiding Others Through Building a Website Taxonomy

By | November 15th, 2016|Categories: Taxonomy|

After going through numerous taxonomy projects, I've learned a few things about how to work with stakeholders and subject matter experts to build a website taxonomy. Here is a presentation with a few tips for making the taxonomy development process smoother.

Making Taxonomy More Effective: Lessons Learned from Taxonomy Projects

By | November 8th, 2016|Categories: Taxonomy|

Having worked on many a taxonomy project, this presentation [...]

Principles of Taxonomy: How to Get Started with Taxonomy

By | November 1st, 2016|Categories: Taxonomy|

When first learning about taxonomies and how they're useful, it helps to know some basics. This presentation looks at why taxonomy is useful, some examples of how taxonomy is used on websites, and different links for learning more about taxonomies.

About Key Pointe

Through User Research, Information Architecture and Taxonomy we develop website structures, research usability problems, and create designs that balance user expectations with business needs.  Our goal? Intuitive content, effective internal and external search strategies, and user-friendly experiences for your customers.

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