In the User Experience space, Key Pointe offers Information Architecture, Taxonomy, and User Research and Usability Testing services. We bring a valuable layer of impartiality to projects to improve interdepartmental collaboration and to help you to make data-driven and evidence-based decisions. The ultimate goal is user-centered solutions for websites, services and projects!

What Clients Say

Theresa was able to guide me through the research process with stakeholders and clients as well as explain the value and purpose of personas and information architecture. At the end of her involvement on the project, I had concrete recommendations and steps forward and understood how to use all the deliverables to keep the project moving.
Emily, BC Provincial Government
For the last couple of years I’ve had the pleasure of helping Theresa organize the Vancouver Information Architecture / Content Strategy (IA/CS) Meetup group. Theresa started this group to bring like-minded professionals together to discuss IA/CS topics and has been the primary organizer for the past 4 years. Theresa has been instrumental in making sure the meetup group runs smoothly by working with volunteers, finding and preparing speakers, and planning events. Due to her initiative and vision, the group is flourishing with over 500 members and well-attended monthly events.
Jessica, FCV Interactive
Theresa is a professional. We worked with her on a few projects and customers LOVE her. She provides great value, is easy to work with and absolutely knows how to delivery great user experiences. I’d work with her again in a heartbeat!
Michael, Strategic Search